Buying direct from Tomahawk could not be easier!
Products
are sent POST FREE in the UK (and at reasonable cost to the
rest of the world)
Buy
on-line by clicking on the BUY NOW links
2Checkout.com,
Inc. is an authorized retailer of Tomahawk Press.
You
may also send a cheque (drawn from a UK bank and in Pounds Sterling)
payable to Tomahawk Press to the following address:
Sales Department,
Tomahawk Press,
PO Box 1236,
Sheffield,
S11 7XU.
Please note that in addition to the usual 21 days delivery for UK
sales, cheque sales need an additional 21 days for clearance. This
is a bank policy for added security. Ordering Online
If you would like to purchase a single item simply click on the 'BUY
NOW' links that corresponds with your chosen shipping method and you
will be taken to a secure server. You will then click on the link
'save and checkout' and you will be asked for your payment details.
If you make a mistake it is possible
to alter the quantity to 0 on this page and then select 'save changes'
to delete the item from your shopping basket.
You can select 'continue shopping' to return
to the Tomahawk web site with a view to selecting more products.
If however you decide that you just want a single product after
all you can select one of the 'Check Out' buttons at any time to
return to the secure payment area.
Note: the first shipping option for each product ('UK - free delivery')
is available to UK residents only. If you reside anywhere other
than the UK, please select either the Airmail or Surface Mail shipping
options.
Please
note that Surface Mail Orders to North America can take up to eight
weeks - this option is only for the very patient!
For
any questions or for more information of any kind, please contact
us on sales@tomahawkpress.co.uk
- we promise a swift response.
Returns Policy
To return a faulty DVD or book please
e-mail FIRST to sales@tomahawkpress.com.
Only AFTER you have received a reply to your e-mail, THEN place
the originally e-mailed invoice with your return, and wrap the package
securely. (Use a bubble-wrap envelope or other good packaging.)
IMPORTANT: PLEASE SEND RECORDED DELIVERY ONLY. We will replace
faulty DVDs or books with the same title or refund back to a credit
card if the title is no longer available. Please note that our returns
policy is only valid for 28 days from receipt of goods
Please post returns to the following address:
Tomahawk Press Returns,
PO Box 1236,
Sheffield,
S11 7XU,
England,
UK.
Refunds
You may return any unopened item within 7 days of receiving it,
for a full refund. We will refund your credit/debit card once we
have received and processed the item (please allow up to 14 days).
Please note that we can only refund delivery costs if the return
is a result of our error.
Exchanges
Unfortunately we cannot exchange products unless they are received
faulty or the wrong title is received incorrectly.
Examining
We examine every single return, if a returned DVD or book is found
not to be faulty we will return them with a postage charge. For
DVDs we advise you to check the disc on a second make and model
of machine before returning. We cannot be responsible for incompatibilities
caused by machines that have been modified to disable regional encoding
or if you fail to note the DVD type that is noted on the site at
the time of purchase (NTSC).
Problems
If you have any problems with your order, please contact us:
sales@tomahawkpress.com
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